HelpingMinds

Carer Gateway

Carer Gateway

Making sure you get the help you need.

Australia has over 2.65 million unpaid carers. Being a Carer can be rewarding, but most of the time, this role can be overwhelming and stressful, especially if you do not have someone to confide with. These people sometimes do not realise that they are a carer since they naturally take up the caring role and owe it to themselves to make sure that their family and friends are in good health regardless of everything. To help carers of family or friends living with mental health conditions, the Australian Government created the Carer Gateway program as a means to support the Carers. 

Carer Gateway is a new service aimed to help support carers by improving the emotional, physical and overall health and wellbeing of Australian carers.

The Carer Gateway support services include:

  • Free telephone counselling
  • In-person counselling
  • Online self-guided carer coaching modules
  • An online peer support community forum
  • Carer skills courses
  • Peer support
  • Emergency respite

Information about topics such as emergency planning, carer payments and legal matters are also available on the Carer Gateway website. If you are looking for additional resources regarding Carers and how to help yourself, Carer Gateway has a library of resources as well as testimonials from people with lived and shared experiences. 

The Carer Gateway program offers services for unpaid carers across mental health, aged care, disability, and medical needs. This means that HelpingMinds, in conjunction with Carers WA, will offer support not only to mental health carers but unpaid carers across Western Australia. Explore our website to know what it takes to be considered a Mental Health Carer

You can access these supports and new online services through the Carers Gateway website, email carergateway@helpingminds.org.au or call HelpingMinds® on (08) 9427 7100 for more information.

Find a Carer Gateway information forum near you

Service providers are invited to attend an information forum to gain a better understanding of the Carer Gateway program, the services and supports that carers can access, and how to refer carers to join the program.

Carers who regularly look after a family member or friend who experiences a mental health challenge or substance dependency, has a long term health condition (including terminal or chronic illness), has a disability or is frail due to old age are welcome.

Join us for a chat and find out how the Carer Gateway program can help you. In this information session, you will learn about the support available through Carer Gateway and how carers can register for the program.

How to access Carer Gateway services

HelpingMinds provides Carer support in Perth, WA

Aside from the programs and services that we offer, HelpingMinds aims to provide support to carers by giving them correct information and directing them to the appropriate resources which can further help them in their role as mental health carers. We encourage unpaid carers to access support through our services through the program. 

If you are a Carer and would like to get a brief of the available support that we offer, please don’t hesitate to get in touch with us on (08) 9427 7100 or send us an online enquiry.