HelpingMinds is providing free emotional support services to anyone in Western Australia and Northern Territory who feels overwhelmed by the current COVID-19 situation or their personal circumstances.
Through HelpingMinds you can access 3x free phone or video counselling sessions with a mental health professional, without the need for a GP referral.
If you are struggling emotionally or mentally, please don’t hesitate to call – we can help!
You can make an appointment between 8.30am – 4.30pm, Mon to Fri.
Appointments for phone and video counselling are available between 7am and 7pm.
Call HelpingMinds on 1800 811 747.
If you need support outside of these hours, please call Lifeline on 13 11 14.
In some circumstances, such as self-harm and suicide ideation, we will transfer callers to acute crisis support services.
HelpingMinds additional COVID-19 services are available from Monday 30 March. Anyone over 18 years old, living in Western Australia or the Northern Territory, can access our COVID-19 service offer. Our Carer Support services, Early Intervention services and NDIS services are also still in place.
Helping Minds has developed a 4-page handout with our “Top Tips for Carers during COVID-19”.
An important update from HelpingMinds about COVID-19
The situation is changing every day but for the moment, following recent Government announcements, HelpingMinds will stay open. For now, it still is business-as-usual for HelpingMinds with some operational adjustments.
We are committed to continue service to you in a way that suits you. In order to continue providing support, we are in the process of transforming face-to-face services to phone-services and are equipping our team members to make this change happen as soon as possible
Changes to HelpingMinds services include
- From the end of Thursday 26 March, no more face-to-face supports are to be provided in our offices across the State and Territory. This includes workshops in the office environment. Instead we will be providing phone support.
- From Tuesday 24 March 2020, home visits for all NDIS clients will change to keep both clients and team members safe. Phone/video or outdoor support will be offered to clients who wish to receive support.
We are monitoring Government advice and legislation, and changes will be communicated to you via our Facebook page and website as soon as possible.
Follow us on Facebook for updates
Looking after your mental health is more important than ever. We are encouraging everyone to read and share the tips and tricks about how to look after your mental health during this time on our Facebook.
24/7 Support
If you are in distress please contact one of the 24/7 support lines www.helpingminds.org.au/24-7-helplines
Please contact us on (08) 9427 7100 if you have any questions about how your support will change, or if you would like to know how you can access our support.
Keep calm and take care!
Your HelpingMinds Team
For translated COVID-19 information and resources click here.
