HelpingMinds® is committed to upholding the terms of the Privacy Act 1988 (amended 2001) and the Australian Privacy Principles 2014. HelpingMinds® recognises its responsibility to ensure privacy in the collection, use, disclosure and security of personal information. The HelpingMinds® Privacy Policy explains how we manage personal information and how we protect privacy.

How a complaint can be made about a breach of the Australian Privacy Principles 

• Any person for whom information is collected and stored by HelpingMinds and who feels that their privacy has been breached, can make a complaint through the Privacy Officer.
• HelpingMinds® takes all complaints seriously and will respond to the complaint and address the concerns raised as soon as is reasonably practicable. The complainant will be asked to complete a standard HelpingMinds complaint form.
• All requests to obtain access to and/or correct personal information should be made to the Privacy Officer at privacy@helpingminds.org.au or telephone (08) 9427 7100.
• All requests for complaint forms can be directed to reception on (08) 9427 7100 or downloaded from our website.