Access and Inclusion Officer – Individualised Services

HelpingMinds are looking for an experienced Access & Inclusion Officer on a Permanent part-time basis to support community engagement and intake processes for our Individualised Services team.

Applications close 3^rd March 2021.

Access & Inclusion Officer (Individualised Services)

• This position supports community engagement, promotion of service and the intake process for our Individualised Services team
• Permanent part-time opportunity
• $31.93 – $33.10 per hour + superannuation
• Based in Perth
• Applications close 3^rd March 2021

Who we are 

HelpingMinds is a highly-regarded carer support and mental health services organisation, established over 40 years ago. Our compassionate team of staff and dedicated volunteers throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults and families affected by mental illness every year.

The role:

The Access and Inclusion Officer will provide quality intake services, meeting participant needs efficiently and effectively across the Individuaised Services team. They will act as a point of contact for referral paths and be responsible for building relationships in the community.

For a comprehensive overview please refer to the attached Job Description Form

What you will need to succeed:

To be considered for this role candidates will need to have the below essential qualifications and experience

• National Police Clearance (no older than 6 months)
• Current Drivers License
• Working with Children Check

• A Tertiary level qualification in Psychology, Social Work or Counselling, or a related discipline that provides a sound understanding of knowledge of assessing and working with clients who may be at risk.
• High level written and verbal communication skills including a high level of computer literacy
• Demonstrated experience dealing effectively with vulnerable clients
• Proven ability to handle complex and difficult telephone conversations
• Ability to work independently and/or with limited supervision
• Demonstrated experience networking with other agencies and developing partnerships and maintaining close working partnerships with other service providers
• Proven ability and success in problem solving
• Demonstrated organisation and time management skills
• Well-developed computer skills, including Microsoft office and data reporting programs
• Ability to maintain confidentiality and exercise judgement and discretion
• Knowledge of the NDIS Quality and Safeguarding requirements

What you’ll receive in return:

In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs.  We understand the importance of health and wellbeing and offer an employee wellness program.

Additional benefits include:

• Salary packaging benefits
• Surface Pro laptop
• Four weeks annual leave with 17.5% leave loading
• Two additional wellness days per year to support your own mental health
• Access to an Employee Assistance Program
• Annual flu vaccination

How to Apply

To apply for this position and take the next steps towards a rewarding career with HelpingMinds, please submit a resume, cover letter and a document addressing the selection criterion contained in the job description.

Applications without a selection criteria will not be considered. For a copy of the Position Description, inclusive of the selection criteria, please click here

For more information, please contact the HR Team on 08 9427 7100.

All applications should be emailed to recruitment@helpingminds.org.au.

Please note: given the high volume of candidate applications received, only shortlisted candidates will be contacted.

Trading as HelpingMinds Limited.

HelpingMinds Limited is an equal opportunity employer supporting diversity in the workplace. We welcome applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues