There’s more to say after “R U OK?”
- Remember, you are not there to fix the problem, a listening ear is all that is required
- Being present and supportive is more important than having all the answers
- Acknowledge what they have told you, say “I didn’t know you felt that way, thank you for telling me”
- Ask some questions, “How long have you felt this way?” “Do you know why you are feeling like this?” “Have you told anyone else?”
- Avoid brushing off their response, comments like “You’ll be right” can result in people not opening up in the future
- Refer them to a professional such as a GP and offer to help them make the appointment, drop them off at the appointment or to attend with them
- Remember that knowing someone else’s struggles, doesn’t make you responsible
- Offer to be there when they need support and check in with them at a later date
- Remember that you need to ask “R U OK?” all year round – not just today