In WA, family members and friends who are in an ongoing, unpaid caring role have rights under the Carers Recognition Act. The Act includes the Carers Charter.
HelpingMinds will provide you with information about your rights as a carer, and will advocate on your behalf if you are experiencing difficulties in being heard and being included as part of the treatment plan for the person you are supporting and providing care to. While the confidentiality of the person you care for should be respected by their treating clinician, where the treatment plan impacts on you, you should be advised. If the person you are supporting is a patient under the Mental Health Act, then you also have rights to be informed of certain events including when the person is hospitalised and if they are being discharged.
HelpingMinds also acts at the systemic level. Systems include legislation, policies, standards, eligibility criteria or any rules that impact on carers and their family members in the mental health system. With systemic advocacy we try to make the mental health system better for carers and families.
We:
Listen to carers and other family members so that we understand what’s wrong with the system.
Use the wisdom of carers and other family members to change the system.
Collaborate with funders and service providers to share the learnings and raise the standards.
We want the world to know about carers and the caring role.
Health and Disability Services Complaints Office
Mental Health Law Centre (for people living with a mental health issue)
Mental Health Advocacy Service (for patients of residential mental health services)
Office of the Chief Psychiatrist
Office of the Public Advocate (for advice on Administration, Guardianship, Advance Care Directives)
Resources in different languages from the Mental Health Commission
Personal Support Persons (brochure explaining the rights of family member and friend carers)
A Guide to START Court for family and carers
Carer’s Recognition Act 2004 – What it means for West Australian carers
Directory of Community Legal Centres in WA
Fact Sheet – New Services for Carers
How HelpingMinds can help you during COVID-19
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Helping Australians since 1976.
© 2020 HelpingMinds.
Privacy Policy
Eligibility Policy
Resources
Carer Rights
Feedback
How We Can Help
Supporting Mental Health Issues For Families, Young People & Adults.
Get In Touch
All calls made to our Carer Centre will be directed to our metro or regional offices.
Head Office
182 Lord Street, Perth WA 6000
Phone: (08) 9427 7100
Fax: +61 (8) 9427 7119
Free Phone: 1800 811 747
HelpingMinds respectfully acknowledge that we work on Aboriginal land and pay our respects to community members and Elders, past and present. Individuals pictured are models and are used for illustrative purposes only.
HelpingMinds is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. HelpingMinds welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. For more information, see our Diversity Statement.
HelpingMinds prides itself on being an accessible and inclusive organisation, ensuring everyone who needs support is able to access the right service and receive the help they need. If you require accessible locations, an interpreter or translator services, please contact us. For more information, see our Disability Access and Inclusion Plan.
Helping Australians since 1976.
© 2020 HelpingMinds.
Privacy Policy
Eligibility Policy
Resources
Carer Rights
Feedback
How We Can Help
Supporting Mental Health Issues For Families, Young People & Adults.
Get In Touch
All calls made to our Carer Centre will be directed to our metro or regional offices.
Head Office
182 Lord Street, Perth WA 6000
Phone: (08) 9427 7100
Fax: +61 (8) 9427 7119
Free Phone: 1800 811 747
HelpingMinds respectfully acknowledge that we work on Aboriginal land and pay our respects to community members and elders, past and present. Individuals pictured are models and are used for illustrative purposes only.
HelpingMinds is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. HelpingMinds welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. For more information, see our Diversity Statement.
HelpingMinds prides itself on being an accessible and inclusive organisation, ensuring everyone who needs support is able to access the right service and receive the help they need. If you require accessible locations, an interpreter or translator services, please contact us. For more information, see our Disability Access and Inclusion Plan.
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